Iowa Weight Loss Specialists
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Telehealth Appointments Now Available

April 10, 2020

Telehealth* brings you the same great care you’ve come to expect, now  in the comfort of your home.  Through virtual appointments, you will connect with your provider in real-time. 
 

Available Telehealth Services
  • Family Medicine
  • Counseling and Therapy
  • Dietitian Services
  • Ear, Nose & Throat
  • Gastroenterology
  • General Surgery
  • Obstetrics/Gynecology
  • Orthopedics
  • Pain Management
  • Podiatry
  • Weight Loss
     
Telehealth Appointment Process 
Options for Requesting Your Appointment
  • Call our clinic to schedule an appointment. 
  • Message your provider’s team through MyChart. (To enroll in MyChart, call 515-532-9349.)
Requirements for a Telehealth Appointment
  • Smart phone, tablet, or computer with a camera
Preparations Prior to Your Appointment
  • A series of text messages will be sent from the clinic to your phone.
  • The texts will include a link for the Vidyo app to download. Please wait for the link to download the app. Download process is complete once you see the Vidyo green screen requesting portal.
  • Another text provides your appointment date and time.
  • The final text is typically received the day of your appointment with a PIN protected link for your individual appointment.  The PIN will vary between 4 - 8 characters.
  • Do not delete these texts messages until after your appointment is completed.
“Arriving” for Your Appointment
  • Double check that the Vidyo app was downloaded properly to your phone or tablet.
  • At the time of your appointment, click the link provided in the final text message.
  • When prompted, enter your first and last name and pin number.
  • You should now be connected with your Iowa Specialty Hospital provider via screen-sharing.
     

For questions about telehealth, please call Robyn Paulsen at 515-602-9830.

*Our Telehealth System is HIPAA secure for patient privacy and protection.

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